Reference

How pokeerace99 Handles Your Personal Data

Your account information — including the wallet details you connect through DANA, OVO, or GoPay — is handled with clear rules around what we collect, why we collect it, and how long we keep it.

Account data transparencyDANA, OVO, GoPay wallet contextYour right to request data removalIndonesia-region eligibilityNo data sold to third parties

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Open the chat window inside your account dashboard to raise a data query directly. Our team handles privacy requests as a separate queue from general account help.

Email Data Request Send a written data access or deletion request to our support email. Include your registered account name and the e-wallet type you use — DANA, OVO, or GoPay — for faster matching.

Account Settings Path Some data preferences — such as marketing contact opt-out — are managed directly inside your account settings page under the Privacy tab without needing to contact support.

What We Collect and Why It Matters

pokeerace99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information you submit directly — your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay transactions. We also collect session data automatically: device type, browser, IP address, and pages you visit inside the lobby.

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This technical data helps us detect unusual login attempts and keep your account secure. Payment data from DANA, OVO, and GoPay passes through encrypted channels; we store only the reference tokens required to match a transaction to your account, not full wallet credentials. We do not
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sell, rent, or share your personal data with advertisers. Third-party game studios such as Pragmatic Play and Evolution receive only anonymised session identifiers — never your name or wallet number. Players in Bandar Lampung access the same data protections as all other Indonesia accounts. Data we
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hold may be transferred to secure servers in jurisdictions where we operate; those transfers follow standard contractual protections. Availability of this service depends on local law and eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you use most. You can block non-essential cookies through your browser settings at any time.

Account Security Practice

Login sessions are protected by OTP verification sent to your registered contact. Any unrecognised device triggers a re-verification step before access to your wallet connection is allowed.

Data Retention Rules

Account data is held for as long as your account remains active. After a verified account closure request, personal identifiers are removed within the period required by applicable law.

Your Correction Rights

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where no legal obligation requires retention. Contact support with your account ID to start this process.

Common Questions About This Privacy Policy

We collect what you submit at registration — name, contact, e-wallet type — plus automatic session data like device type and IP address used to secure your login.

No. We store only encrypted transaction reference tokens. Your actual wallet credentials stay with your e-wallet provider and are never visible to us or shared with studios.

Submit a request via our support email or live chat. Include your registered account name and e-wallet type so our team can locate and verify your records quickly.

Yes. After your account is closed, submit a deletion request through support. Identifiers are removed within the period local law requires; transaction records kept for legal compliance are anonymised.

Session cookies maintain your login state. Analytics cookies track lobby usage anonymously. You can block non-essential cookies in your browser settings; session cookies are needed for account access.

Reach our privacy support queue via live chat or email with your account ID and a description of the concern. We acknowledge requests and aim to respond within a reasonable timeframe.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pokeerace99 Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Information

Cookie Usage

Account Security Practice

Data Retention Rules

Your Correction Rights

Common Questions About This Privacy Policy

01 What personal data does pokeerace99 actually collect from my account?

02 Does pokeerace99 share my DANA, OVO, or GoPay details with anyone?

03 How do I request a copy of the data you hold about me?

04 Can I ask pokeerace99 to delete my personal data?

05 How does pokeerace99 use cookies and can I turn them off?

06 Who do I contact if I think my data has been mishandled?

Privacy Policy

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